How To Guide
Upon finalizing your lease and rental agreement you will be given a gate access code on your “Lease Summary” and “Lease Instructions” page and/or by email or text message if you choose to opt-in for SMS text notifications.
*If your Unit is A001-A019 you do not need a gate code for the boom lift.
How to Use the Gate Keypad:
*Please note: In order to avoid injury or damage from the gate coming down, “Do Not” allow anyone to follow behind your vehicle through the gate without also entering the access code.
Storage Genie grants access to our property all while keeping your phone in your pocket. Simply drive up to the gate and it will open. Its hands-free entry made easy!
Once you open the app, you will be notified that Storage Genie requires some permissions. By selecting “allow notifications”, Storage Genie will send you notifications when you enter or exit the facility. To take advantage of the Hands-Free Access, make sure you have selected “Enable Location” or “Allowed Location”. This will enable your mobile device to detect that you are near the keypad and automatically open the gate when you arrive.
If you are at or near the Storage Facility, the Storage Center of North Hampton should automatically appear on the screen. Select the green “plus” button next to the storage property to continue setting up your account. Enter your last name, unit number, and gate access code.
A few mobile reminders:
– Make sure your location services are set to “always allow”
– Have Bluetooth turned ON
– If you select “don’t allow” the app will not function properly
Once you approach the gate, the gate should automatically open and you can drive through. Upon exiting the facility, the gate will automatically open as you approach the gate to leave.
*Please note: In order to avoid injury or damage from the gate coming down, “Do Not” allow anyone to follow behind your vehicle through the gate without also entering the access code.
**The newest ISO updates for iPhones can vary in time to become compatible with Storage Genie.
At the Storage Center of North Hampton we secure each storage unit with a revolutionary disc lock system. We use a standard combination lock with an encrypted serial code on the front. Using special software, the lock’s serial code can be decrypted to retrieve its combination. This system allows for a completely remote, contactless experience.
Once you rent a unit and finish the leasing process, a combination code will be automatically sent to the mobile device phone number you provide. The code will also be provided via email if you rented your unit through our website. When you arrive at your unit, simply use the code you received to unlock your unit. If you have chosen to buy the lock or rent the lock for a monthly fee, please keep your code handy for future use. However, if you choose to replace the Storage Center DaVinci disc lock with your own lock, please make sure to return the disc lock to the “Self-Service Rental Center” to avoid being charged. There is a lock collection box located to the left of the door when you enter the rental center.
Once you remove your lock, push down on the unit door or push down on the handle on the bottom right side of the unit door with slight pressure while simultaneously sliding the locking latch to the left to release the door. Simply roll the door up to access your unit.
A. Online Through our Website
B. In-Person at our “Self-Service Rental Center”